Communication skills

Aim: to improve the communication skills of learners, by facilitating the understanding  of the basic elements of communication in general and of business communication in particular, and by making the learners familiar with adequate strategies for effective communication.

Objectives:

  • To define the concept and process of communication.
  • To define the forms and types of communication.
  • To identify methods for efficient communication forms.
  • To determine the functions and forms of business communication.

Learning method - self learning

 

LEARNING MATERIAL (Fullscreen)

 

TEST TO CHECK YOUR KNOWLEDGE

 

EXTRA MATERIAL:

Communication Skills - How To Improve Communication Skills - 7 Unique Tips!

Communication in organization,  Karina Tsoy

Communication process

Communication skills

Communication Skills, Second Edition, Career Skills Library 

Active Listening- Hear What People are Really Saying

Communication Skills: Speaking and Listening

What is communication process? | Steps of communication process