Communication skills

Aim: to improve the communication skills of learners, by facilitating the understanding  of the basic elements of communication in general and of business communication in particular, and by making the learners familiar with adequate strategies for effective communication.


  • To define the concept and process of communication.
  • To define the forms and types of communication.
  • To identify methods for efficient communication forms.
  • To determine the functions and forms of business communication.

Learning method - self learning







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