Communication skills
Aim: to improve the communication skills of learners, by facilitating the understanding of the basic elements of communication in general and of business communication in particular, and by making the learners familiar with adequate strategies for effective communication.
Objectives:
- To define the concept and process of communication.
- To define the forms and types of communication.
- To identify methods for efficient communication forms.
- To determine the functions and forms of business communication.
Learning method - self learning
LEARNING MATERIAL (Fullscreen)
EXTRA MATERIAL:
Communication Skills - How To Improve Communication Skills - 7 Unique Tips!
Communication in organization, Karina Tsoy
Communication Skills, Second Edition, Career Skills Library
Active Listening- Hear What People are Really Saying
Communication Skills: Speaking and Listening
What is communication process? | Steps of communication process
